Employment

VISITOR SERVICES CLERK/MUSEUM STORE MANAGER

Deadline: February 28, 2026

ACCOUNTABILITY: The Pennsylvania Heritage Foundation

SUPERVISION: The Site Administrator is the immediate supervisor of the Visitor Services Clerk/Museum Store Manager.

SUMMARY: Do you like history? Do you like working with people? Do you like museums? Then join our team at Eckley Miners Village. The Visitor Services Clerk of the Eckley Miners’ Village Museum is an integral part of the day-to-day visitor services operations of this Pennsylvania Historical and Museum Commission heritage site. As the Visitor Services Clerk you will get to engage visitors, students, researchers, genealogists, and others with a passion for history and our region. Candidates for this position must possess skills and experience not only in retail and point-of-sale operations and bookkeeping, but should also have an interest in historic interpretation, educational programming, and community engagement. As Museum Store Manager, you will get to help shape the direction of the store and guide visitors to exciting purchases to enhance their visit and understanding of our shared history. The Pennsylvania Heritage Foundation is a support organization to the Eckley Miners’ Village Museum/Pennsylvania Historical and Museum Commission that operates under agreement to carry out museum support and program functions.

SCOPE OF RESPONSIBILITIES:

The Front Desk Support/Museum Store Clerk will:

• Coordinate visitor services including operating the front desk, greeting and welcoming visitors, answering questions, selling admission tickets, opening and closing the point of sale system, making accurate daily and as needed, monthly sales and visitation reports, answering the museum phones, directing inquiries from the public, supporting public and school tours, assisting with public programs and events, and helping with marketing and promotion.

• Manage the museum store including planning, purchasing, pricing, selling, promoting, and inventorying store products. Working with supervisor to select appropriate items for sale, manage money collection, reporting, and sales tax. Ensure the store is staffed and open during museum hours. Schedule and manage assistant store clerks and volunteers.

• Work closely with program staff and the development manager to meet the goals of the position.

• Assist the PHF in attaining the goals of the annual program and budget, and support fundraising and program development.

• Work closely with Commonwealth staff and publics.

OTHER DUTIES:

• Assist development manager with the membership program; including managing dues collection, new member recruitment, membership programming and recognition, and related activities appropriate to a membership organization.

• Work with Museum staff in implementation of an enhanced community and public relations program, assist with school tour program management, give tours as needed.

• Assist in/coordinate fundraising activities including fee-based programs, sponsorships, donation solicitations, and other revenue-generating activities.

• Keep up with new techniques in office automation to better manage membership campaigns, store inventory and program timetables.

• Other duties as assigned

QUALIFICATIONS

• High school diploma (or GED)

• Minimum of one years customer service experience.

• Minimum of one years of retail experience including purchasing, promoting, selling, and customer engagement.

• Must enjoy working with people and serving the public.

Preferred Qualifications

• Bachelor’s degree (or equivalent formal education background or experience)

• Fundraising experience

• Bookkeeping experience

• Program management experience

• Salary based on previous experience.

JOB DETAILS

• Part time: 25 hrs/week minimum, Wed-Sun. Some evenings will be required.

• May have reduced hours January and February, may have expanded hours during busy times.

• $17/hr minimum

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KEYSTONE INTERNSHIP – CURATORIAL

Are you exploring the field of public history and looking for some real-world experience? The Pennsylvania Historical and Museum Commission’s Keystone Internship Program provides opportunities to pursue your professional growth and contribute to sharing Pennsylvania’s rich heritage with the public. Apply today and take the first step in your career journey.

As an Eckley Miners’ Village Intern, you will assist the curator with a variety of museum experiences to include participating in artifact cataloging and inventorying. Conducting basic research and drafting inquiry responses will be included in your duties. You will assist with Argus, a web-based collections management system platform for public facing entries. Interns will be tasked with researching and installing a small museum exhibit. You will be provided the opportunity to welcome visitors to this authentic 19th-century company mining town and assist with public tours.

All applicants must be enrolled at a college or university in an undergraduate or graduate program at the time of their internship. You must be able and willing to report to Weatherly, Pennsylvania during the Summer Keystone Internship dates, which will be a 10-week period between of May 12 and August 22, 2025.

Applications will only be accepted online until February 9, 2024. Click below to learn more and apply!